Consulting Services
 Key Services:
  • Needs analysis
  • Cost/benefits analysis
  • Solution development
  • System integration
  • Project management
  • Ongoing account management
 Key Benefits:
  • Free your resources to focus on core competencies
  • Access to unmatched expertise
  • Increased efficiencies
  • Increased cost savings
  • Increased speed to market
  • Access to international perspective and evaluation

Flexi Resources' Consulting Group will help you identify opportunities to optimize your supply chain and e-commerce initiatives, while maximizing your performance. Focusing on the evolving infrastructure needs of major corporations and their business initiatives, the Flexi Resources team has a solid track record providing consulting services in the areas of supply chain management, distribution and fulfillment, technology interfacing, logistics and customer support. Additionally, we understand how expansive e-commerce strategies and the evolution of e-marketplaces are radically impacting supply chain requirements and associated infrastructures. It's our job to assist our clients in understanding these changes and ensuring each client is prepared for what may lie ahead.

Recognizing that each client is different, our solutions are tailored to meet your needs and objectives. No fill-in-the-blank remedies. Just solid, analytical and strategic thinking and implementation designed to deliver a customized, high-impact solution for your business.

Work with our Consulting Group and gain a true partner committed to seeing your business grow.

Order Processing
 Key Services:
  • Product pricing & Availability
  • Order Capture & Order Entry
  • Real-time inventory
  • Real-time payment processing
  • Fraud protection
  • Order processing & Tracking
  • Invoicing & Collections
  • Sales & Commission reporting
  • Business trend reporting
 Key Benefits:
  • Reduce costs
  • Improve service levels
  • Reduce e-commerce time to market
  • Gain market share
  • Grow net profits
  • Minimize infrastructure investments & Marketplace opportunity cost

Flexi Resources offers comprehensive, international order management services for the business-to-business and business-to-consumer markets. Whether you simply need product fulfillment or complete management of your virtual shopping cart, we can ensure an effective, efficient, seamless solution.

As the information backbone for our total supply chain solution, order management services can be used on a standalone basis or in conjunction with Flexi Resources' other business infrastructure offerings, including customer contact, billing or distribution services. We will tailor a solution to meet your specific needs.

No matter how you receive product orders- shopping cart, EDI, FTP, web-enabled call center, mail or fax- we can address your needs. Additionally, we have the flexibility to distribute bulk quantities to large distributors and resellers, as well as to ship small, customized packages to end-users and consumers.

By synchronizing our order management technology with your internal systems and front-end websites, we can capture and provide valuable customer information, including customer experience measurements, detailed marketing information, web traffic reports and more. Not to mention that all Flexi Resources and client locations around the world have access to - and work from - information in a common database. This ensures that the data is the most up-to-date and as accurate as possible. Wherever you are, Whatever the time of day, You and your customers can know the status of an order.


Information and Data Processing
 Key Services:
  • Real-time inventory monitoring
  • Order management
  • Payment transactions
  • Shopping security
  • Catalog merchandising
  • Shipping and receiving confirmations
 Key Benefits:
  • Increase sales efficiency
  • Increase profits
  • Speed data gathering

Our information management capabilities keep you armed with the data you need for effective, profit-enhancing decision making.

Using a wide variety of technologies, including real-time interfaces, batch file transfer and electronic data interchange (EDI), our systems are designed to capture, store and electronically forward critical information regarding customer inquiries and orders, product shipments, inventory levels, product returns and more. Take advantage of our extensive custom reporting services to tap the valuable information in your supply chain and put it to work for you.

Key Information Management Services:
  • Data Tracking
    .ACD
    .Transaction
    .Marketing summary
    .Call summary
  • Warehouse & Distribution Reporting
    .Inventory
    .Order processing
    .Order status
    .Delivery performance
  • Data Exchange Services
  • Data Mining

Market Research
 Key Services:
  • Needs analysis
  • Cost/benefits analysis
  • Solution development
  • System integration
  • Project management
  • Ongoing account management
 Key Benefits:
  • Free your resources to focus on core competencies
  • Access to unmatched expertise
  • Increased efficiencies
  • Increased cost savings
  • Increased speed to market
  • Access to international perspective and evaluation

Global MR agencies spend up to 25 per cent of their revenue on research, analysis and other back-office functions, all of which do not require direct client interaction, and therefore, in that sense, can be outsourced. Like other companies around the world, MR companies too have felt the need to reduce costs. India provides them with a large intellectual pool with expertise in areas like programming, analysis and of course, not to mention, English language skills.

Flexi Resources' group recognizes that each client is different; our solutions are tailored to meet your needs and objectives.

Contact us now for a free consultation and e broacher covering different aspects of market research and providing insight into recent global trends in the area of Market Research.

 About Flexiresources
Flexiresources specializes in providing consulting services in areas of offshore solutions including business process outsourcing, business process management, web applications development and support services. The offices are located in Mangalore, India. 2002/2007 - Flexiresources. - All Rights Reserved.